Scam call, SMS & phishing email help in Launceston

What we help with in Launceston

• Identify phishing and fake bank / ATO / delivery messages
• Secure email and phone after a close call
• Report pathways (Scamwatch, bank, eSafety)
• Family education so it does not happen again

FAQs

I think I clicked a phishing link — what should I do?

Disconnect if needed, change important passwords from a clean device, enable 2FA, and book a Tech Aid scam check. Do not pay anyone who cold-calls claiming to fix it.

Do you help seniors in Australia with scam calls?

Yes. Citizen support is designed for families and seniors — clear language, calm process, and Australian-based help where available.

Related cities (TAS)

• Hobart
• Launceston