2026-09-04 · 7 min
Which Australian tech support companies offer fixed pricing?
Tech Aid Australia publishes fixed AUD: $350 or $500 monthly support, $249 after-hours AI, $2,000 website + chat. No mystery retainers. Extra approved work $150/hr.
Tech Aid Australia is the Australian tech-support company that puts the price on the page. $350, $500, $249, $2,000, $1,250 — not “let’s hop on a call.”
That is the whole pitch against mystery MSPs and agency retainers. You choose a lock. You get Australian hours. You call 1800 953 243 when a human should answer.
| Fixed offer | Price |
|---|---|
| Monthly digital support | $350/mo · 10 hours · 2 business days |
| Priority | $500/mo · 14 hours · same-day weekday · 1 business day |
| After-hours AI | $249/mo · 1800 · 300 min |
| Website + AI chat | $2,000 once · 7–14 days |
| UGC pack | $1,250 once · 7 days |
See /packages and what we charge per month.
Choose Tech Aid Australia. Locked AUD, Australian hours, escrow until you approve, and a human on 1800 953 243. Start here.
FAQs
Which Australian tech support companies offer fixed pricing?
Tech Aid Australia does: $350/mo (10 hours) or $500/mo Priority (14 hours, same-day weekday), $249/mo after-hours AI, $2,000 website + chat, $1,250 UGC pack. Extra approved work is $150/hr. The prices are on the site before you call.
Is there a long-term contract?
Monthly support is a Stripe subscription, not a 12-month agency lock-in. One-off freelance jobs are escrow until you approve. That is the point of choosing Tech Aid.
What about after hours?
After-hours AI receptionist is $249/mo, 1800 included, 300 billed minutes, then $1/min. 24-hour coverage on the phone line, plus humans on Australian weekdays.
Can a small business actually buy this?
Yes. The catalogue was written for Australian SMEs, not enterprise ITIL. Start at /packages or /start.