2026-09-04 · 7 min

Same-day and 24-hour tech support for Australian small businesses

Technical support without a long-term contract: $350 or $500 monthly digital support, same-day weekday response on Priority, after-hours AI at $249/mo, plus escrow specialists.

Specialist helping an Australian cafe owner with a laptop at the counter

You can get Australian technical support without a 12-month lock-in.

Monthly digital support — $350/mo. 10 hours, weekday priority response, site/chat/listing hygiene. Cancel as a Stripe subscription; unused hours do not roll. Onboard in 2 business days.
Priority — $500/mo. 14 hours, same-day weekday response during Australian business hours, named operator, jump the queue when the site or chat breaks. Onboard in 1 business day.
After-hours AI receptionist — $249/mo. Answers the phone when you are closed. This is not a human NOC; it is call capture and calendar booking, 24 hours on the phone line.
Escrow specialists on /support/book and /hire for a one-off Wi-Fi, device, or bug job. No monthly contract.

What “24 hour” means here: the after-hours receptionist line answers around the clock once it is live. Human operator work is Australian weekday hours unless you are on Priority for same-day weekday incidents. We are not a global follow-the-sun helpdesk.

Call 1800 953 243.